Terms of service

Last updated 12 July 2026

These terms cover use of the viral.ae website and the Viral platform at app.viral.ae, operated from Dubai, United Arab Emirates.

The service

Viral arranges recurring ambassador content for hospitality venues. Commercial terms for clients — scope, pricing, and duration — are set in a separate written agreement, which takes precedence over this page.

Platform accounts

Accounts are created by Viral for clients and ambassadors. You are responsible for keeping your sign-in method secure.
Ambassadors must hold a valid UAE Advertiser Permit to accept paid assignments, and are paid per verified post as recorded in the platform.
We may suspend accounts used in a way that harms the service, other users, or a client's brand.

Content

Ambassadors keep ownership of the content they create. By submitting a post through the platform, they grant Viral and the featured venue the right to view, verify, and reshare it in connection with the campaign.

Numbers and reporting

Reach and booking figures in Studio are compiled from platform submissions and venue systems. They are reported honestly as recorded, but no specific commercial outcome is guaranteed.

Contact

Questions about these terms: message us on WhatsApp.

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