Privacy policy

Last updated 8 October 2026

Viral ("we") is an ambassador marketing service for hospitality venues, operated from Dubai, United Arab Emirates. This page explains what personal data we handle and why.

What we collect

• Website visitors: this site sets no tracking cookies and shows no ads. We count page visits with Vercel Web Analytics, which uses no cookies and does not identify you. Fonts and scripts are served from our own domain.
• The application form: when you send the form on this site we receive your name, your venue, the phone number or email you give us and what you tell us about your venue. Revenue range and Instagram handle are optional. To stop spam we also keep a one-way coded version of the network address the form was sent from.
• WhatsApp: if you message us on WhatsApp we receive your number and whatever you send. WhatsApp is run by Meta under its own privacy policy.
• Clients: business contact details, venue information, and campaign performance data shown in your dashboard.
• Ambassadors: name, contact details, Instagram handle, UAE Advertiser Permit details, links to content you submit, and payout records.

How we use it

Only to run the service: replying to applications, matching ambassadors to venues, verifying posted content, reporting results to clients, and paying ambassadors. We do not sell personal data or use it for third-party advertising.

Where it lives

Platform data, including what you send through the form, is stored with our hosting providers (Supabase and Vercel) on infrastructure located outside the UAE. Emails from the platform are sent through Resend. Access is restricted to Viral operators.

Your choices

You can ask us to correct or delete your personal data at any time by messaging us on WhatsApp, +971 58 594 7693. Ambassador records tied to completed paid work may be retained where bookkeeping requires it.